Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@buykero.in. Once an order is shipped, it cannot be cancelled.

We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

Yes, we offer Cash on Delivery (COD) on selected products and serviceable locations across India.

Contact us within 48 hours of delivery with photos of the product. We'll help arrange a replacement or resolution.

Yes, all payments are processed through secure and encrypted payment gateways to keep your information safe.

Yes, eligible products can be returned or exchanged within our return policy period if they arrive damaged, defective, or incorrect.